Enterprise-Grade AI Agents for Growth and Support

LimeChat provides enterprise-grade AI agents designed to maximize marketing ROI, nurture leads at scale, and deliver 24/7, human-like support with custom-built AI solutions.

Overview

LimeChat's AI solutions automate queries, drive purchases, and engage customers via chat, voice, and WhatsApp. Built specifically for India, the platform is affordable, multilingual, and ready to scale with industry-specific AI models, workflows, and integrations.

Key Capabilities

Products and Solutions

AI Agent for Growth

The AI Agent for Growth seamlessly connects with your campaigns, ensuring instant lead engagement, personalized customer journeys, and frictionless in-chat checkouts.

Key Features

Growth Product Suite

AI Agent for Support

The AI Agent for Support thinks, acts, and responds like your best human support rep, but faster, smarter, and always available.

Key Features

Support Product Suite

AI Technology Suite

Agentic Bot Builder

Visual Workflow Builder for AI Agents that enables custom conversation flows and automation.

AI Audits

Audit 100% of human and AI agent conversations to ensure quality and compliance.

Voice AI

Automate customer conversations with seamless voice interactions on WhatsApp, turning it into a full voice + chat experience to recover leads, convert carts, and resolve queries instantly.

AI-Powered CRM

Make customer handling easy for agents with AI doing the heavy lifting.

Campaign Builder

Create and manage interactive WhatsApp marketing campaigns easily.

Analytics

Measure and optimize performance for better conversions and support outcomes.

Business Impact Metrics

LimeChat's AI Agents deliver measurable business impact across key performance indicators:

Customer Success Stories

LimeChat works with 300+ market-leading brands across India, delivering significant business outcomes.

Kapiva

Result: 90% Queries Automated

"LimeChat has been a fantastic partner to Kapiva, helping us grow everything from CRM and content to CS (Customer Support)." - Ameve Sharma, Founder, Kapiva

Wow Skin Science

Result: 84% Automation

"LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores." - Gaurav Jain, VP, Customer Delight, Wow Skin Science

Customer Success Story - Improved CSAT

Result: 2x Improved CSAT Quality

"LimeChat's AI solutions have significantly enhanced our customer engagement and agent productivity. Instant feedback via WhatsApp has improved our understanding of customer needs, allowing us to adapt our services in real time." - Simran Mishra, Retention Marketing

Customer Success Story - Revenue Growth

Result: 2x Revenue Growth

"Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs. A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!" - Aditya Agarwal, Co-founder

The Indus Valley

Result: 15x ROI from WhatsApp

"In the past two years, we've nearly tripled ourselves and are on the verge of profitability. LimeChat has been instrumental in this journey, accelerating our growth and optimizing marketing ROI. Thanks to Aniket and the LimeChat team for their invaluable support!" - Khalid Kamal Rumi, CMO, The Indus Valley

Customer Success Story - WhatsApp Marketing Revenue

Result: 12% of Total Revenue from WhatsApp Marketing

"Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot's ability to handle customer queries have enhanced our customer experience." - Aditya Agarwal, Co-founder

Customer Success Story - Lead Generation

Result: 3.5x Increase in Lead Generation

"Our partnership with LimeChat has redefined our engagement with potential guests. The seamless integration of WhatsApp and Instagram into our customer journey has elevated our guest experience. We're not just capturing leads; we're nurturing relationships that drive bookings and enhance satisfaction." - Ritika Gupta, Associate Director Growth and Marketing

Customer Success Story - Automation with CSAT Boost

Result: 80% Automation with a Boost in CSAT

"The Limechat bot itself is a game-changer—it now handles nearly 80% of our customer queries. This has significantly improved our response times and customer satisfaction. The platform is intuitive, reliable, and has become an integral part of our support operations. Highly recommend Limechat for anyone looking to streamline their support, especially with such a dedicated team behind it!" - Narendra Singh Tomar, Senior Operations Executive

Customer Success Story - Brand Revenue

Result: 28% Total Brand Revenue from WhatsApp

"Limechat has played a crucial role in driving impressive retention rates, reaching new audiences, and engaging our current customers through direct support on WhatsApp. The Limechat team has proven to be much more than just a service provider. They've truly become a valued partner in our growth journey." - Arjun Parmar, D2C Lead

Built for India: Platform Advantages

Affordable & Scalable

Hybrid multi-LLM architecture optimizes cost of each conversation, making enterprise AI accessible.

Multilingual Support

Connect with customers in 20+ Indian languages, ensuring broad market reach.

Enterprise-Grade Security

Fully compliant with SOC 2, GDPR, and ISO27001 standards for data protection and privacy.

Dedicated Customer Success

Exceptional customer success support and great outcomes with dedicated customer success managers.

Resources

LimeChat provides comprehensive resources for customers and partners:

Company Information

About LimeChat

LimeChat (Wavicle Technologies Pvt Ltd) specializes in enterprise-grade AI agents for growth and support, built specifically for the Indian market.

Partnership Opportunities

LimeChat offers partnership programs for businesses looking to integrate AI agent capabilities.

Careers

Career opportunities are available at LimeChat. Visit the careers page for current openings.

Legal and Compliance

LimeChat maintains comprehensive legal documentation:

Getting Started

Businesses can hire their first AI agent by booking a demo with LimeChat to explore how AI agents can transform growth and customer experience, driving business growth and customer satisfaction with AI agents that engage, support, and convert.


Copyright: © 2024, Wavicle Technologies Pvt Ltd