Limechat was started by AI experts from IIT Delhi, CMU and MIT, who were extremely passionate about creating value through great conversational experiences.
Before we started building, we talked to 100+ global D2C brands to figure out their pain points. Our product was developed after months of extensive experimentation and feedback from several large D2C brands. Our NLP expertise and deep focus on the D2C domain helped us develop the right features to enable D2C brands give compelling buying experiences on chat.
The Long Term Vision
To build the complete tech stack required to usher in the revolution in conversational commerce (c-commerce).
We believe that in the next 10 years, chat will develop into a huge medium for brands to interact with and sell to customers, and global c-commerce will rival e-commerce.
Our Guiding Principle
When we started out, we had only one guiding light - To build the most compelling buying experience on chat. One year later, it still remains the most important principle that we lean on. Almost every decision we make within the company is based on how it would impact our customers. Whether we have to plan the product roadmap or our next hire - customers are always at the heart of everything we do.
We have a team of highly motivated individuals passionate about driving customer success and product innovation.