D2C Market Leaders use Limechat
How we Add Value to Leading Brands
Improved Sales Conversions
Upto 20% Increase in Sales Revenues
- Personalized Product Discovery to Minimize User Decisions
- Answer Pre-Purchase Queries to Improve Engagement
- Capture Impulse Buyers through Instant Replies
- Show Reviews and Social Proof to Increase Credibility
- Up-Selling and Cross-Selling to Increase Order Value
- Complete Checkout and Payment on Chat to Minimize Drop-Offs
Customer Support Automation
Better Customer Support Experience with Upto 70% Automation
- Cut Resolution Times to 1/10 through Instant Replies
- Seamless Order Tracking through Chat
- Automatically Record and Escalate Order Complaints
- Handle Order Cancellations and Modifications
- Handle or Escalate Refund Requests
In-Depth Analytics
Understand What, How and Who is Buying Through Chat
- Understand User Journeys Across Workflows
- Measure Goal Completion Rates for Each Flow
- Track KPIs such as Sales Conversions, Revenue, and CSAT
- Understand User Browsing, Purchase and Payment Behaviour
- Know Your Users Better through Personalized Quizzes
Aggregate All Messaging Channels Into a Single Agent Dashboard
Your Customer Support Team can respond to WhatsApp, Messenger, Instagram and Web Chat Messages from a single platform.
Ready to Supercharge Your Growth?
Schedule a call with our Conversational Sales Expert.