CRM Tailor Made for E-commerce Brands

Transform Customer Interactions and Boost Efficiency with Advanced AI Technology

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All-in-one Communication Hub with Complete Chat History

Manage emails, live chat, SMS, phone, Facebook, Instagram, and reviews from one inbox. See all conversation history in one timeline, ensuring customers never have to repeat themselves.

Manage the Entire Post-Purchase Journey from a Single Point

View customer order history and perform actions such as canceling orders, changing shipping addresses, issuing refunds, and adding items.

We work with 300+ market-leading brands

The E-commerce GPT Bot has revolutionized our customer service, handling complex queries 24/7 and significantly boosting CSAT and conversions. It's like having a constant, expert team member dedicated to our customers' wellness.

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Ankur Jain

Sr VP Operations and Customer Experience, Kapiva

LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores.

Gaurav Jain

VP, Customer Delight, Wow Skin Science

LimeChat has been a fantastic partner to Kapiva, helping us grow everything from CRM and content to CS (Customer Support).

Ameve Sharma

Founder, Kapiva

The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved.