Transform Support into an Insight-Generating Center
Your customer interactions are a goldmine of business insights. Use AI to extract key aspects from daily CX ops communications with customers and deliver actionable insights to leadership teams across the org.
















Improve Agent Productivity
Want to elevate SLAs and slash AHT for a superior customer experience? Our intuitive analytics dashboard provides real-time visibility into key metrics like ticket volume, FRT, and RT. Dive into individual agent performance and team stats to identify areas for growth.
Get Game-Changing Insights from your Support Function
Tired of tracking down issues and dealing with inefficiencies? Gain deep insights into what queries create the most tickets and uncover trending topics, top customer intents, and common complaints.

We work with 300+ market-leading brands

Turn Insights into Better Experiences
You'll have access to the most talked-about topics, underlying issues, and their sentiments. Use these data-backed insights to speed up decision-making and drive tangible improvements in your product, operations, and customer experience.
Also in our Support Suite
Support Chatbot
Give quick high-quality replies to 90% queries using AI.
OmniChannel CRM
Empower your agents to deliver great experiences across all channels
Level-3 AI
Update users about their order status proactively
Intelligent CSAT
Capture real customer sentiment with Intelligent CSAT
AI Copilot
Transform support with GPT: Quick summaries, uniform responses, multilingual service.
Support Analytics
Get instant insights from support to enhance your CX
Ready to uncover actionable insights from every customer conversation?

