Transform Support into an Insight-Generating Center

Your customer interactions are a goldmine of business insights. Use AI to extract key aspects from daily CX ops communications with customers and deliver actionable insights to leadership teams across the org.

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Improve Agent Productivity

Want to elevate SLAs and slash AHT for a superior customer experience? Our intuitive analytics dashboard provides real-time visibility into key metrics like ticket volume, FRT, and RT. Dive into individual agent performance and team stats to identify areas for growth.

Get Game-Changing Insights from your Support Function

Tired of tracking down issues and dealing with inefficiencies? Gain deep insights into what queries create the most tickets and uncover trending topics, top customer intents, and common complaints.

We work with 300+ market-leading brands

LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores.

Gaurav Jain

VP, Customer Delight, Wow Skin Science

LimeChat has been a fantastic partner to Kapiva, helping us grow everything from CRM and content to CS (Customer Support).

Ameve Sharma

Founder, Kapiva

The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved.

Simran Mishra

Digital Marketing Executive, Nobero

Turn Insights into Better Experiences

You'll have access to the most talked-about topics, underlying issues, and their sentiments. Use these data-backed insights to speed up decision-making and drive tangible improvements in your product, operations, and customer experience.