Elevate your Agent Productivity with AI and E-commerce Workflows

Streamline your team's operations – from placing orders to tracking and returns.
Personalize interactions using AI and consistently deliver great CX.

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3x Faster Order and Customer Management

Empower your team to track, cancel and refund orders from within the CRM. Stop losing customers with one-click product sharing and order placement.

Maximize Support Efficiency with Unparalleled Insights

Struggling to get real-time visibility into your key support metrics? Monitor Agent Performance, Bot Performance, NPS, User Behaviour, and Revenue Data from a single dashboard. Gain in-depth insights into common queries, top complaints, and dissatisfied customers.

We work with 300+ market-leading brands

The E-commerce GPT Bot has revolutionized our customer service, handling complex queries 24/7 and significantly boosting CSAT and conversions. It's like having a constant, expert team member dedicated to our customers' wellness.

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Ankur Jain

Sr VP Operations and Customer Experience, Kapiva

LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores.

Gaurav Jain

VP, Customer Delight, Wow Skin Science

LimeChat has been a fantastic partner to Kapiva, helping us grow everything from CRM and content to CS (Customer Support).

Ameve Sharma

Founder, Kapiva

The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved.

Simran Mishra

Digital Marketing Executive, Nobero

Personalize Customer Interactions with an AI Copilot

Help your agents give top-notch responses every time using GPT. Enable your team to quickly personalize interactions with summaries of past interactions.