Don't Settle for an Incomplete CX Picture!

You're missing out on the real CX picture from 90% of your customers. Our Intelligent CSAT helps you capture the real sentiment from 50% of your customers. Using GPT, we analyze all feedback and interactions to uncover insights for informed decision-making.

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Drive 4X CSAT collection via WhatsApp

Your CSAT is suffering because of complicated links, platform switching, and form logins. Use WhatsApp for easy feedback collection with just a few clicks, and get a complete picture of CX!

Maximize response rates with Intelligent Timing

Use AI to trigger CSAT surveys when it matters most—like after purchases, tracking, or resolving complaints. Engage customers with interactive content and buttons to drive valuable responses.

We work with 300+ market-leading brands

LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores.

Gaurav Jain

VP, Customer Delight, Wow Skin Science

LimeChat has been a fantastic partner to Kapiva, helping us grow everything from CRM and content to CS (Customer Support).

Ameve Sharma

Founder, Kapiva

The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved.

Simran Mishra

Digital Marketing Executive, Nobero

Turn customer responses into actionable insights with GPT

Our GPT-powered audit system analyzes all your feedback and customer conversations, providing actionable insights into what affects key metrics like CSAT, AHT, and NPS. Understanding and enhancing customer sentiment has never been simpler.