Give exceptional post-purchase experience with 2-Way Flows

Proactively update your customers from Order confirmation to order delivery. Turn these touchpoints into revenue generators using 2-Way WhatsApp messages.

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Get Invaluable Insights with 2-Way Order Confirmation

Elevate confidence by updating your customers on WhatsApp as soon as they purchase. Capitalize on user engagement during order confirmation to drive upsells or collect key user insights.

Drive Upsells with 2-Way Order Shipping Updates

Prevent post-purchase anxiety with proactive shipping updates on WhatsApp. Capitalize on user engagement during shipping to drive upsells and cross-sells.

We work with 300+ market-leading brands

LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores.

Gaurav Jain

VP, Customer Delight, Wow Skin Science

In the past two years, we've nearly tripled ourselves and are on the verge of profitability. LimeChat has been instrumental in this journey, accelerating our growth and optimizing marketing ROI. Thanks to Aniket and the LimeChat team for their invaluable support!

Khalid Kamal Rumi

CMO, The Indus Valley

LimeChat has been a fantastic partner to Kapiva, helping us grow everything from CRM and content to CS (Customer Support).

Ameve Sharma

Founder, Kapiva

The E-commerce GPT Bot has revolutionized our customer service, handling complex queries 24/7 and significantly boosting CSAT and conversions. It's like having a constant, expert team member dedicated to our customers' wellness.

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Ankur Jain

Sr VP Operations and Customer Experience, Kapiva

The bot helped us boost our revenue by using conversational marketing, abandoned cart conversions, and an easy to use broadcast feature.

Vikas Kabra

Entrepreneur in Residence, Neemans

Gather NPS and Promote Referrals from Happy Customers

Struggling to collect enough NPS responses? Send out NPS surveys on WhatsApp at the right time and 3x your response rate. Figure out your happiest customers and drive referrals through WhatsApp itself.