Business

8
 mins read

Avoiding and Recognizing Spam Messages on WhatsApp

Written by
Team LimeChat
Published on
December 11, 2024

Table of contents

Subscribe to newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Did you know that WhatsApp is used by over 2 billion people worldwide? The platform's enormous user base has made it a popular target for scammers and spammers. According to recent research, nearly 60% of WhatsApp users in India say they receive spam messages every week, and a significant number of them come across phishing attempts or fraud offers.

These communications can be more than bothersome—they can be harmful. For example, scammers may act as someone you trust in an attempt to get help, or they may provide links that promise you have won a prize.

Why are scammers using WhatsApp in large numbers? Because of its popularity and private chat capabilities, it's the ideal setting for cunning strategies. 

What are some ways to identify and prevent these digital wolves in sheep's clothing? We'll cover WhatsApp spam indicators, scams to watch for, and ways to protect yourself. Prevention is preferable to handling the consequences of hacked accounts or stolen data.

Understanding and Recognizing Spam Messages on WhatsApp

WhatsApp spam messages can be dangerous and bothersome. These messages frequently come from unidentified people, many of whom obtained your number via phishing schemes or leaked databases. Scammers create communications to deceive you once they get access.

Keep an eye out for warning indications such as typos, grammatical mistakes, and requests for personal information that seem urgent. Scammers take advantage of your feelings and sense of urgency, hoping you will miss warning signs.  

Just a basic rule? If anything appears suspicious, it most likely is.

Common Signs of WhatsApp Spam Messages

Not sure what spam looks like? Scammers are becoming experts at disguising themselves, creating communications that can easily fool unaware consumers. Your first line of defense is to recognize these messages. Here are some red flags to look out for:

  1. Unsolicited Links

Links in spam messages frequently scream urgency, tempting you to click without thinking. These links are typically filled with malware or direct users to phishing websites, even if they may make claims about discounts, freebies, or special offers.

Example

"Congratulations! You’ve been selected to win a FREE iPhone. Claim your reward by clicking here: bit.ly/freephone2024"

Don't click links from unidentified sources. Before taking action, always be sure the sender and the URL are legitimate.

  1. Too-Good-To-Be-True Offers

It's most likely a fraud if it sounds like you've won the lottery without even trying. Scammers frequently attract victims with promises of unexpected gifts, job opportunities, or lottery winnings—none of which you signed up for.

Example

"Hello User, you’ve won $10,000 in the Mega WhatsApp Giveaway! To claim, send your bank details to this number immediately!"

Keep in mind that respectable organizations rarely give rewards without your involvement. Offers that appear excessively generous should raise suspicions.

  1. Loved One in Distress Scams

Scammers pose as someone you know and frequently use confusing or generic welcomes to win your trust. They might even claim a new number and pretend they’re in danger.

Example

"Hey, it’s me! I lost my phone, and this is my new number. Can you send $500 to help me out? I’ll pay you back soon!"

Take a moment to confirm if the scenario or tone seems strange. You may avoid falling for these scams by making a short phone call.

  1. Verification Code Requests

Tricking you into disclosing your WhatsApp verification code is one of the most hazardous scams. When someone tries to access your WhatsApp account from a separate device, a six-digit code is given to your phone. 

Scammers will contact you with a compelling story to get this code, usually pretending to be someone you know or even WhatsApp support.

Example

"Hi, I accidentally entered your number instead of mine while setting up WhatsApp on my new phone. Can you please send me the code you just received? Thanks!"

If someone claims they sent the code to your number by mistake, call or verify their identity before responding.

Now that you know the warning signs, let's examine scammers' sneaky methods to fool you. You can keep one step ahead of their scams by being aware of these tactics.

Preventive Measures Against WhatsApp Spam

Taking proactive measures to secure your WhatsApp account is as important as identifying the warning signals of spam and fraud. Here are a few practical steps to protect your texting experience:

  1. Don’t Forward Suspicious Messages

Avoid the desire to share when you receive suspicious messages, especially those that ask you to forward them. "Chain forwarding" is a common technique spam messages use to spread. Breaking the chain helps limit the scam's overall reach while protecting your contacts.

Pro Tip: If a message promises rewards for sharing or has an alarming tone, it’s best to delete it immediately.

  1. Verify Unknown Contacts

Always confirm the identity of the person claiming to know you before responding to a message from an unknown number. Make a direct phone call or pose a private query that only the actual person can answer. Taking this precaution may make you confident that impersonation scams won't fool you.

Example: If someone says they’re a friend from college, ask them something specific, like, “Which professor did we have for economics?” A scammer won’t have the answers.

  1.  Activate Two-Step Verification

One of the best strategies to stop unwanted access to your WhatsApp account is adding an additional security layer. Every time someone tries to register your phone number on a new device, two-step verification requires a PIN.

How to Enable Two-Step Verification:

  1. Open WhatsApp and go to Settings.
  2. Navigate to Account > Two-Step Verification > Enable.
  3. Set a six-digit PIN and provide an email address for recovery.

Although protection is crucial, knowing what to do is critical if you come across spam or scams. In the next section, we'll look at practical actions if you receive suspicious texts.

Taking Action Against Spam Messages

Although dealing with spam might be frustrating, you can avoid potential harm by acting quickly. Here's how to deal with it successfully:

  1. Block and Report

It's easy to report and block spam accounts on WhatsApp. A contact can no longer call or message you after you block them. If you report the account, WhatsApp will look into it and may ban the sender if they are also spamming other people.

How to Report a Message:
  • Open the chat with the suspicious sender.
  • Tap the three dots in the top-right corner > More > Report.
  1. Delete Suspicious Messages Immediately

Even responding to spam or opening links can put you at risk. To prevent unintentional interaction, always remove suspicious messages immediately.

Pro Tip:  Despite your curiosity, do not click on any links in the mail. Malicious links can steal your data or install malware.

  1. Change Your Password

Reset your WhatsApp password immediately if you unintentionally reveal private information, such as your verification code. By doing this, you can protect your account from unwanted access.

  1. Stay Informed

WhatsApp is a free service and does not charge for additional features or memberships. Any message that requests money, subscriptions, or verification fees is fraudulent. Verify announcements twice at all times via WhatsApp's official website or social media accounts.

Now that you know how to handle spam, let's examine the features WhatsApp offers to improve the security of your chatting experience.

WhatsApp Features to Combat Spam

WhatsApp has created several integrated features to assist users in combating spam. These features safeguard your privacy and improve the security of your experience:

  • Blocking Features: You may block calls and messages from unknown numbers with only a few touches. This stops scammers from getting in touch with you in the future.
  • Auto-Detection Systems: Using algorithms, WhatsApp detects, and flags accounts that send many spam messages. Accounts discovered at fault are frequently automatically banned, making the platform safer for all users.
  • Silencing Unknown Callers: You can mute calls from numbers that are not on your contact list as an extra precaution. This lessens interruptions and protects you against scammers attempting to contact you directly.

These features ensure a safer WhatsApp experience, but how can you use them for business communications? Let's explore.

Conclusion

WhatsApp spam messages pose a risk to your security and privacy in addition to being a bother. The secret to protecting your account is to be alert, from identifying suspicious links to turning on two-step verification. Being aware of scam tactics and being proactive about protecting your account is key to a safer messaging experience. 

However, what if you are a business owner who uses WhatsApp to expand your company? The stakes are even higher. Ensuring your communication is secure and professional is critical to maintaining customer trust. This is where LimeChat comes in.

LimeChat provides AI-powered chatbots to help businesses enhance their WhatsApp communication. LimeChat guarantees that your conversations are safe, effective, and businesslike with features like AI-driven personalization, automated follow-ups, and real-time customer support. Its strict data protection features help prevent spam and scams, safeguarding your reputation and customer trust.

Ready to take your business communication to the next level? With LimeChat, you can build trust, avoid spam pitfalls, and ensure seamless customer experiences. Explore LimeChat today and make WhatsApp work for you!

Subscribe to newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Transform your marketing and support today

tracking G2 crowd logo